8:00am to 5:00pm E.T.
Monday through Friday
Meus Bank, P.O. Box 19050
Syracuse, NY 13209
If your Meus Bank debit card is lost, stolen, or shows suspicious activity, please call 1-800-472-3272 as soon as possible.
Use this secure online message form, and we'll respond to your request within 24 hours on business days.
Note that this online form is distinct from email. Email is not a secure channel; please do not use email to contact us regarding account information or other personal information.